MGT502 GDB 1 Solution Spring 2022: Understand emotional intelligence and its dimensions and how organizations use them to change the behavior of their employees. Before submitting your gdb solution, please read the complete instructions carefully, then upload and submit.
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MGT502 GDB 1 Solution Spring 2022
The sales manager at Sigma Life Insurance felt that many potential customers fearfully responded to calls from sales representatives. They responded to the representatives’ questions with suspicion or treated them as unreliable. This problem caused a sharp drop in sales. MGT502 GDB 1 Solution Spring 2022 To understand the barriers between customers and sales reps, a team led by Ali began working on this issue and found that sales reps who did not recognize their customers’ discomfort felt dishonest. The reps ‘more aggressive sales tactics only seemed to increase their customers’ negative emotional responses.
Sales reps who reviewed their work from the customer’s perspective have achieved successful sales. Mr. Ali initiated an emotional awareness training program for his sales staff. Over time, as Ali’s team expanded their emotion-based program, Sigma Life’s insurance sales increased by tens of millions of rupees. Emotional Awareness Training demonstrates that companies can benefit when feelings are consciously acknowledged and managed. The positive use of emotions can also benefit a company internally.
Considering the dimensions of emotional intelligence, identify which dimension the Sigma sales staff are practicing after the emotional awareness training program.
Justify your answer with the two valid arguments based on the facts provided in this scenario. (Maximum word limit: 50)
To gain relevant knowledge, watch the course video (lesson # 10) and read additional material online or otherwise. But the answer should be in your own words based on the given scenario rather than copying and pasting from the queried content.
Tо sрeed uр рrосessing, орerаtоrs bаtсhed tоgether jоbs with similаr needs, аnd rаn them thrоugh the соmрuter аs а grоuр. Fоr exаmрle, аll FОRTRАN рrоgrаms were соmрlied оne аfter the оther. The mаjоr tаsk оf suсh аn орerаting system wаs tо trаnsfer соntrоl аutоmаtiсаlly frоm оne jоb tо the next. In this exeсutiоn envirоnment, the СРU is оften idle beсаuse the sрeeds оf the meсhаniсаl I/О deviсes suсh аs а tарe drive аre slоwer thаn thаt оf eleсtrоniс deviсes.